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Transforming municipalities into smart, connected communities

Transforming municipalities into smart, connected communities

We help cities cut through complexity, modernize services, and scale smarter by harnessing Microsoft Cloud technologies.

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Driving results that matter to your community

Every city faces unique challenges, from disconnected systems and limited budgets to rising expectations from citizens. At Upzoids, we bridge those gaps by aligning Microsoft solutions with your municipality's biggest priorities.

Connected systems and data

Connected systems and data

We unify your city's tools and information on the Microsoft Cloud so leaders and staff can collaborate seamlessly and make faster, data-driven decisions.

Efficient streamlined workflows

Efficient streamlined workflows

With Power Automate and Dynamics 365, we digitize workflows to reduce inefficiencies, cut costs, and speed up service delivery.

Better citizen experiences

Better citizen experiences

Through user-friendly portals and apps built on Power Platform, we help you offer intuitive, accessible digital services that meet rising expectations, and strengthen citizen trust and satisfaction.

Transparent data-driven decisions

Transparent data-driven decisions

Using Power BI dashboards, we give you real-time insights and clear reporting that improve accountability, strengthen transparency, and build long-term community trust.

Solutions designed for municipalities and smart cities

We align modern solutions with your municipality’s priorities to simplify operations, empower staff, and create better citizen experiences.
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Citizen engagement and community involvement

Citizens expect services to be easy, fast, and accessible. We help you deliver just that by creating digital ways for people to find answers, submit requests, and resolve issues on their own. The result: lower costs for the city, less strain on staff, and stronger trust in your municipality.
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Licensing, permits and authorizations

Lengthy application processes frustrate both citizens and staff. Our solutions simplify how requests are submitted, reviewed, and approved — giving your community faster results while reducing administrative backlogs. From permits to licenses, everything flows more smoothly and transparently.
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Crisis response and public safety

In an emergency, every second matters. We give municipalities the tools to respond faster, coordinate across teams, and keep citizens informed when it matters most. Scalable and cloud-ready, our approach ensures your community is prepared for both immediate response and long-term recovery.
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Smart city operations

Behind every community service is a web of daily operations that need to run smoothly. We help municipalities simplify case management, resource planning, and internal workflows so staff spend less time on administration and more time serving citizens. The result: stronger efficiency across departments and services that deliver lasting impact for your community.
Our pre-configured solution for municipalities

Our pre-configured solution for municipalities

Beyond tailored services, we also offer a purpose-built platform designed just for municipalities. UpCITY 365 is a purpose-built solution designed to help municipalities modernize services, streamline operations, and improve citizen experiences without the complexity of custom development. Built on Microsoft Dynamics 365, it gives cities a ready-to-deploy framework that reduces costs, accelerates implementation, and scales as community needs grow.

Real results from our partners

Our clients partner with us because we deliver measurable results that improve services and strengthen communities.
" Upgrading our software will significantly enhance the 311-user experience—delivering faster response times, smarter issue tracking, and seamless coordination across departments to better serve our community. "
Cathy Gejdos
General Manager, City of Lethbridge
" With our new solution, it’s mostly an out-of-the-box Dynamics platform that will allow us to be more flexible in adapting to change at our organization. "
Michael Wilk
Business Integration Manager, City of Lethbridge
" The Power Pages Portal transformed how our external team operates. It's efficient, user-friendly, and it has significantly reduced administrative overhead. "
Alex Koch
Data Engineer, All Pro
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Trusted expertise, recognized and backed by Microsoft

We're backed by Microsoft's highest standards. From Solutions Partner status to MVP recognition, our team is certified to help you innovate with confidence.

​​​Proven impact for
municipalities

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