PRODUCTS
UpCITY 365
Built for Modern Municipal Services.
A complete, purpose-built municipal 311 solution to streamline requests, map services, and engage communities effectively.
You’re offline. This is a read only version of the page.
Built for Modern Municipal Services.
A complete, purpose-built municipal 311 solution to streamline requests, map services, and engage communities effectively.
UpCITY 365 is a purpose-built, pre-configured solution powered by Microsoft Dynamics 365, tailored specifically for the unique needs of municipalities. It eliminates the need for expensive custom development, enabling local governments to streamline operations and launch faster with a ready-to-deploy, highly extensible platform designed to grow with your community.
Every city faces unique challenges, from disconnected systems and limited budgets to rising expectations from citizens. At Upzoids, we bridge those gaps by aligning Microsoft solutions with your municipality's biggest priorities.
We unify your city's tools and information on the Microsoft Cloud so leaders and staff can collaborate seamlessly and make faster, data-driven decisions.
With Power Automate and Dynamics 365, we digitize workflows to reduce inefficiencies, cut costs, and speed up service delivery.
Through user-friendly portals and apps built on Power Platform, we help you offer intuitive, accessible digital services that meet rising expectations, and strengthen citizen trust and satisfaction.
Using Power BI dashboards, we give you real-time insights and clear reporting that improve accountability, strengthen transparency, and build long-term community trust.
Quickly guide agents to the right request types through intelligent search and filtering — even with hundreds of types.
Forms and workflows adjust automatically based on request type to reduce errors and effort.
Overlay service requests on maps with real-time data from ArcGIS to coordinate effectively.
Stay aligned with Microsoft's latest tech roadmap, updates, and security compliance.
For municipalities, tailoring Dynamics to support end-to-end citizen service processes often means high development costs, extended go-live timelines, and ongoing support headaches. UpCITY 365 eliminates that complexity with a pre-configured, adaptable framework — giving municipalities the tools they need from day one without starting from scratch.
Built from the ground up using Microsoft's latest cloud technologies and industry best practices, UpCITY 365 is more than a product — it's a strategic platform. Designed to scale as your city evolves, it enables faster launches, cleaner integrations, and consistent updates — all without vendor lock-in or legacy code. Whether you're modernizing workflows, improving transparency, or simply trying to do more with less — UpCITY 365 is ready to support your mission with confidence.
From citizens submitting requests to city managers overseeing operations, UpCITY 365 is thoughtfully designed to streamline every step of the process. It simplifies workflows, minimizes training time for staff, and ensures data transparency across departments. Whether it's intake, tracking, or reporting—every role benefits from a smoother, more efficient experience.
Citizens expect services to be easy, fast, and accessible. We help you deliver just that by creating digital ways for people to find answers, submit requests, and resolve issues on their own. The result: lower costs for the city, less strain on staff, and stronger trust in your municipality.
Lengthy application processes frustrate both citizens and staff. Our solutions simplify how requests are submitted, reviewed, and approved — giving your community faster results while reducing administrative backlogs. From permits to licenses, everything flows more smoothly and transparently.
In an emergency, every second matters. We give municipalities the tools to respond faster, coordinate across teams, and keep citizens informed when it matters most. Scalable and cloud-ready, our approach ensures your community is prepared for both immediate response and long-term recovery.
UpCITY 365 gives you the freedom to adapt, scale, and evolve—without being tied to a single provider.
Say goodbye to fragile customizations. UpCITY 365 is clean, modern, and built on Microsoft's latest standards.
Skip the long dev cycles. Get a pre-configured framework that's ready to launch quickly.
Built for flexibility and longevity, UpCITY 365 stays aligned with Microsoft's evolving ecosystem.
